Requesting Information

Creative New Zealand is subject to the Official Information Act 1982. This means we will make information available on request unless there is good reason for withholding it.

Before making a request for information

Before making a request of us please check our other sources of information. You may find the information you require is already in the following:

If you require feedback on an application first contact Funding Services

Funding decisions for the Creative Communities Scheme are made by district and city councils. Requests for this information should be addressed to the relevant district or city council.

How to make a request

Requests should include specific details of the information you wish to receive plus your name, postal address or email address. Your request should be sent to:

  • Email:
  • Post: Official Information Request, Creative New Zealand, PO Box 3806, Wellington 6140

How long will it take?

We will acknowledge your request as soon as practical and respond in 20 working days. The Act only allows for a time extension if extensive information is requested or third-party consultation is required. In all cases, we will let you know and give you a specific due date.

Withholding information

We may withhold information for specific reasons and will explain those to you. For further details please refer to sections 6, 9 and 18 of the Official Information Act


If you are unhappy with our response contact us first. You have the right to seek a review of our response by the Ombudsman

Privacy Act

Creative New Zealand is also subject to the Privacy Act 1993. If you want personal information we hold make a request as outlined above.

Official Information Act Statistics

The State Services Commission is working with the Office of the Ombudsman and government agencies, including Creative New Zealand, to increase compliance with the Official Information Act by publishing Official Information Act statistics





Number of OIA requests completed




Number of OIA requests not complete within legislated timeframe




Number of OIA requests published on the agency website




Number of OIA complaints notified by the Ombudsman




Number of Ombudsman final views against the agency




Creative New Zealand is committed to openness and transparency in all our work. We take our obligations under the Official Information Act seriously and are committed to the principles of the Open Government Partnership

Information Releases

The Official Information Act (OIA) allows New Zealand citizens and permanent residents, or anyone in New Zealand, to request official information from the government. For areas where there is a high degree of public interest, we may choose to publish OIA responses or other information proactively. The most recent ones can be found below.

Date: 30 July 2020

Document: Creative New Zealand response to open letter about the New Zealand Review of Books (pdf) 440KB​

Redactions: Nil

Date: 14 May 2020

Document: Creative New Zealand current funding structure issue and solution idea - Creative New Zealand response (pdf 207KB)

Redactions: Nil

Date: 18 December 2019

Document: Official information request for information related to the New Zealand Review of Books Pukapuka Aotearoa (ref. 263) (pdf 93KB)

Redactions: Nil

Date: 18 December 2018

Document: State Services Commission inquiry into the use of external security consultants – Creative New Zealand response (pdf. 185KB)

Redactions: Nil